The City of Paris has just conducted a customer satisfaction survey about the Velib bicycle program. Here are some of the results:94% are satisfied with the service
97% would recommend it to a friend
20 million Velib rentals to date (since the program began last July)
190,000 subscribers
18 minutes average length of use
39% of Velib users are between 25 and 35 years old
33% of the users come from the suburbs
58% of long-term subscribers are men
65% of short-term subscribers are women
19% of riders say they have used a Velib for a trip that they wouldn't have taken if Velib weren't available.
61% of long-term subscribers use Velib to commute to school or work.
96% say it gives a positive image of Paris
94% say it makes Paris more pleasant
88% say it's good for their health
No official mention of Velib stations' reputation for being good for your love life --a great place to pick up a potential date.
Read more here.
3 comments:
Those are some impressive statistics for a new initiative...I guess it will be continuing?!
So let's hear more about the date stats...those sound even more intriguing...
Meilleurs voeux!!
Bonjour, BV!
Most of what I've heard about Velib dating has been anecdotal (I own my own bike...) but here's one article
http://www.datingtheworld.com/young-parisians-give-new-meaning-to-speed-dating/
Velibataires! Of course!
I wonder what the satisfaction rate would be if you actually had to deal with a french customer service representative. As long as the system is mechanized their ratings should stay high.
Oh man, I've only been here for a year am I really getting that jaded?
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